Plans & quotas
SolarLayout's Pro Plus Trial and prepaid packs, what each includes, and how calc billing works.
SolarLayout uses prepaid packs at launch. Sign up to get 5 free calcs of Pro Plus to try the full product end-to-end; buy a pack when you need more. No subscription, no monthly commitment.
Tiers
| Tier | Price | Calcs | Project slots | Features included |
|---|---|---|---|---|
| Pro Plus Trial | $0 | 5 | 3 | All — layout, exclusions, cables, energy yield |
| Basic | $9.99 | 5 | 5 | Layout + exclusions |
| Pro | $24.99 | 15 | 10 | Layout + exclusions + cable routing & quantities |
| Pro Plus | $49.99 | 30 | 15 | Everything (incl. energy yield + generation estimates) |
A few notes on this table:
- The trial is full-fat for the first 5 calcs. Trial signups get every feature — layout placement, exclusion zones, cable routing, energy yield, and generation estimates — for those initial calcs. The intent is to let you evaluate the whole product end-to-end before paying. After 5 calcs the trial is exhausted; there's no continued free use.
- Paid packs trade off price against feature breadth and calc count. Basic is the cheapest paid entry. Pro adds cable routing. Pro Plus adds energy yield + bankable generation estimates and the largest calc count.
- Project slots is the number of active (not-soft-deleted) projects allowed on the account at once. Deleting an old project frees its slot.
- Packs don't expire. Calcs in your account stay until you use them. Buy multiple packs if you'll need more than a single pack provides in a cycle.
What counts as one calc
One calc = one Generate click that submits successfully and completes.
So:
- Generate on a single-plot project → 1 calc.
- Generate on a multi-plot project → still 1 calc (the whole multi-plot job is one billable unit, regardless of plot count).
- Cancelling before completion → 0 calcs. The calc is refunded to your balance automatically when you click Cancel.
- A layout that fails entirely → 0 calcs. Failed layouts trigger an automatic refund to your balance.
- A layout where some plots fail but others succeed → 1 calc. The job completed; partial results are still useful.
PDF export, KMZ export, DXF export, and CSV export are free — they don't consume calcs. The calc is the design compute; the exports are just packaging.
Where to buy
Purchase happens on solarlayout.app:
- Sign in / sign up at solarlayout.app.
- Dashboard → Plans to see current pack options.
- Stripe handles the transaction.
Right after purchase you receive:
- The new calcs appear in your existing balance on the next refresh in the desktop app. Nothing to enter, nothing to copy.
- An invoice by email, also accessible later from the Dashboard.
Refunds and changes
- Unused packs can be refunded within 14 days of purchase if none of the calcs have been consumed.
- Partially used packs are non-refundable.
Subscription tiers (planned)
Two subscription tiers are on the roadmap for teams running high enough volume that pack economics stop working:
- Solo Pro — for an individual user doing many layouts per week.
- Team Starter — for small bid teams, with a shared calc pool and basic team admin.
Pricing, calc allowances, and exact ship dates are not yet finalised; this section will be updated when they are.
Support
Every plan can file a ticket from the desktop app. The difference is the reply window:
| Plan | First-reply window |
|---|---|
| Trial / Basic | Community-best-effort. No committed window. |
| Pro | Within 2 business days. |
| Pro Plus | Within 8 business hours. |
Business hours are 09:00–18:00 IST on weekdays. The window covers the first reply on a new ticket; subsequent replies in the same thread carry the same commitment. Calc exhaustion doesn't reduce your support window — if you're a Pro user out of calcs, your tickets still get the 2-business-day reply.
See the Support page for how to file a ticket and what to expect.
Quota visibility
Your remaining calcs are visible:
- In the desktop app — top-right corner, next to the user avatar. Click the chip to open the full account & license panel.
- In the Dashboard at
solarlayout.app.
When your balance reaches zero, the next Generate click is gated — the cloud rejects the job with a quota error before any work starts, so you won't run a partial layout and find out at the end you couldn't afford it.